SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect the personal information you give us such as your name, address, and email address. This helps us process your order and support your shopping experience.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to better understand your browser and operating system.

Email & Text Marketing (if applicable): With your permission, we may send you emails or text messages about our store, new products, special offers, and updates. This includes checkout reminders and other messages powered by webhooks.

By signing up, you also agree to our Messaging Terms and Messaging Privacy Policy.

SECTION 2 - CONSENT

How do we get your consent?
When you provide personal information to complete a transaction (e.g., place an order or process a return), we imply that you consent to its use for that reason. For marketing, we ask directly for your explicit consent or provide an option to decline.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at support@calmlypaws.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products. Your data is securely stored on Shopify's servers.

Payment:
If you choose a direct payment gateway, Shopify stores your credit card data encrypted through PCI-DSS standards. Your data is retained only as long as needed to complete your transaction.

For details, view Shopify's Terms of Service and Shopify's Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, or disclose your information to perform the services they provide to us. These providers (such as payment processors) may have their own privacy policies.

If you proceed with a transaction involving a third-party service, your information may be subject to the laws of their jurisdiction. Once you leave our site or are redirected elsewhere, this Privacy Policy no longer applies.

Links:
We are not responsible for the privacy practices of other sites. We encourage you to read their privacy statements when leaving our site.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry standards to protect your information. Credit card data is encrypted using SSL and stored with AES-256 encryption. While no method is 100% secure, we comply with PCI-DSS requirements and industry best practices.

SECTION 7 - COOKIES

Below are examples of cookies we use:

• _session_id: Unique token, sessional
• _shopify_visit: No data held, persists for 30 minutes
• _shopify_uniq: Counts visits per customer, expires at midnight next day
• cart: Persistent for 2 weeks
• _secure_session_id: Unique token, sessional
• storefront_digest: Used for password-protected shops

You may choose to opt out of cookies via your browser settings.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your jurisdiction or that you’ve given consent for any minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. If updated materially, we will indicate so on this page.

In the event of a business transfer (e.g., merger or acquisition), your information may be transferred to the new owners.

QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, or delete personal information we have about you, or have any questions, contact our Privacy Compliance Officer at support@calmlypaws.com